As the client rapidly expands its logistics network across Vietnam’s major cities, protecting their extensive fleet of drivers and the millions of deliveries they handle each month has become increasingly complex. With frequent incidents involving damage to goods in transit or driver accidents, the client faces rising operational risks, escalating administrative workload from claims processing, and potential erosion of customer and merchant trust due to delivery uncertainties. To sustain growth and ensure reliability, the platform urgently needs comprehensive, efficient, and scalable insurance solutions tailored specifically to their fast-paced, on-demand delivery ecosystem.